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PRIVACY POLICY

This Privacy Policy is meant to help you understand what information we collect, why we collect it. When you use our services, you trust us with your information. We understand this is a big responsibility and work hard to protect your information. Tie Aprons LLC (“Tie Aprons” “we”, “our” or “us”) respects your privacy. Before using the Service or submitting any Personal Data to Tie Aprons, please review this Privacy Policy ( “Policy“) carefully and contact us at Tieaprons@gmail.com if you have any questions. By using the website ( the “Site”) and any related mobile applications (the “Service”), you agree to the practices described in this Policy. If you do not agree to this Policy, please do not access the Site or otherwise use the Service. Tie Aprons provides an online marketplace in which personal chefs, caterers and other individuals can list, offer, sell and deliver food items and meal orders to the general public, and customers can browse and purchase Meals (collectively, including the website and any related mobile applications). How we use your personal data will depend on the particular service we are providing and the nature of your relationship with us. To use our Services you must be 16 years of age or older. If you are under 16, you may not download or use the Services.


DATA WE COLLECT

We want you to understand the types of information we collect as you use our services. Tie Aprons collects the following personal data from you to provide better services to all its users :
  • Your name
  • Contact details
  • Profile information, if you setup an account with us
  • Data relating to your use of our services
  • telephone number
  • financial information
  • Your device’s geo-location

HOW WE COLLECT YOUR DATA

We collect information about your activity in the Services, which we use to provide you with the Services of Tie Aprons, including features which are meant to personalize your experience. Tie Aprons collects the Personal Data described above directly from you by a) filling out required and optional profile information when signing up for the Service, b) contacting us by e-mail, or c) filling out a contact form on the Service. The Personal Data collected during these interactions may vary based on what you choose to share with us, but it will generally include name, e-mail address, telephone number, location and the financial information necessary to ensure payments can be processed by our payment processor Stripe, Inc. (“Stripe”). Accordingly, in addition to this Privacy Policy and our Terms of Service, information related to your purchases is also processed according to Stripe's services agreement and privacy policy. Also we will collect your Personal Data indirectly that you elect to provide to us, such as your contact details through our Social Media Pages like

  • Apple Safari
  • Google
  • Facebook

(“Social Media Pages”). Also Information from your social networks which you choose to connect to your Tie Aprons Account. If you choose to do so, you may choose to share with Tie Aprons and/or other users information from your social network accounts, such as your Facebook profile photo or other personal information shared by you. In addition, we collect personal data about you via automated means, such as from cookies and similar tools as you use our services. Information on the types of cookies we use and the personal data we use them to collect can be found in our Cookie Policy. We work with ad partners, including advertisers on our platform and entities that belong to the Google group of companies, in order to show you more relevant and useful ads based on your Tie Aprons activity and information associated with your device’s identifier (i.e, Advertising identifiers or similar technologies) shared with us by our ad partners. Your device’s identifier can be managed in your device’s settings. You can decide whether we’ll show you personalized ads or not through your in-app Privacy Settings Ads personalization. Note: turning Ads personalization off does not turn off ads - only their personalization. For more information see section titled ‘Advertising campaigns’ under this Privacy Policy. We collect information via communication which you choose to conduct through the Tie Aprons Services. If you choose to use Tie Aprons to communicate with other Tie Aprons users or third parties through the Tie Aprons Services, such as chat messages on the Tie Aprons platform. We may also collect information when you exchange communication with Tie Aprons, for example, if you submit a request, contact Tie Aprons’s support team, or report a violation to the abuse team. When you visit, use and interact with the Service, we may receive certain information about your visit, use or interactions. For example, we may monitor the number of people that visit the Service, peak hours of visits, which page(s) you visit, which links you click, what text you enter, how your mouse moves around the Service, the domains you come from (e.g., google.com, facebook.com, etc.), and which browsers you use to access the Service (e.g., Google Chrome, Firefox, Microsoft Internet Explorer, etc.), broad geographical information, and navigation patterns. In particular, the following information is created and automatically logged in our systems:

  • Log data: Information that your browser automatically sends whenever you visit the Site (“log data”). Log data includes your Internet Protocol address, browser type and settings, the date and time of your request, and how you interacted with the Site.
  • Cookies: Please see the “Cookies” section below to learn more about how we use cookies.
  • Device information: Includes name of the device, operating system, and browser you are using. Information collected may depend on the type of device you use and its settings.
  • Usage Information: We collect information about how you use our Service, such as the types of content that you view or engage with, the features you use, the actions you take, and the time, frequency and duration of your activities.

We may also receive aggregated, non-personally identifiable information and analysis from third parties measurement services which help us understand how our users interact with our ads. We may also receive information from third party services about how Tie Aprons’s own marketing efforts performed on third party sites or platforms.


HOW WE USE YOUR DATA

We may use the data you provide to us for the following purposes:

  • Provide you with our services , maintain and improve the Service content and functionality
  • Perform data analytics to understand food trends, build a profile of your preferences and improve our services
  • To make suggestions about recipes and products that we think will match your preferences
  • To provide the Service, including the online marketplace in which individuals can sell food items and meal orders to customers;
  • To analyze how you interact with our Service;
  • Provide targeted advertising to you
  • To send you news, special offers and marketing
  • Review and improve our services
  • To respond to your inquiries, comments, feedback or questions;
  • To send administrative information to you, for example, information regarding the Service, requests for feedback, and changes to our terms, conditions, and policies;
  • To develop new products and services;
  • To prevent fraud, criminal activity, or misuses of our Service, and to ensure the security of our IT systems, architecture and networks;
  • To comply with legal obligations and legal process and to protect our rights, privacy, safety or property, and/or that of our affiliates, you or other third parties.

Tie Aprons processes personal data for the purposes described above. Tie Aprons’s legal basis to process personal data includes processing that is: necessary for the performance of the contract between you and Tie Aprons (for example, to provide you with the services and to identify and authenticate you so you may use certain services); necessary to comply with legal requirements (for example, to defend ourselves against legal claims or to make mandatory disclosures to law enforcement); necessary for Tie Aprons’s legitimate interests (for example, perform data analytics to understand food trends, build a profile of your preferences and improve our services); and based on obtaining your separate consent (for example, to communicate with you about our products and services and provide you with marketing information), which may subsequently be withdrawn at any time by contacting us as specified in the Contact Us section of this Privacy Policy without affecting the lawfulness of processing based on consent before its withdrawal. We sometimes process your personal data using a combination of machine learning and other AI techniques to evaluate information about you that we receive from the sources described under our “How we collect your data” section above. This is known as profiling and it helps us to build our understanding of your preferences in order to provide you with the best service we can. For example, we may analyze information relating to your purchases of a particular product to suggest similar products that you may be interested in buying via targeted advertising.

Depending on the purpose for which we are using your data, we may rely on various legal grounds for processing. In some cases, we will seek your explicit consent, in others we may rely on our legitimate interests or it may be necessary in order to perform our contract with you. We may aggregate Personal Data and use the aggregated information in an anonymized form to analyze the effectiveness of our Service, to improve and add features to our Service, and for other similar purposes. In addition, from time to time, we may analyze the general behavior and characteristics of users of our Services and share aggregated and anonymized information like general user statistics with prospective business partners. We may collect aggregated information through the Service, through cookies, and through other means described in this Privacy Policy. We may use your Personal Data to contact you to tell you about products or services we believe may be of interest to you. For instance, if you elect to provide your email or telephone number, we may use that information to send you special offers. You may opt out of receiving emails by following the instructions contained in each promotional email we send you. You can also control the marketing emails and/or text messages you receive by updating your settings through your account. In addition, if at any time you do not wish to receive future marketing communications, you may contact us at support@tieaprons.com. If you unsubscribe from our marketing lists, you will no longer receive marketing communications but we may still contact you regarding management of your account, other administrative matters, and to respond to your requests.


SHARING AND DISCLOSURE OF PERSONAL DATA

Tie Aprons does not sell, rent or lease your personal information to third parties. Tie Aprons will not share your personal information with others, without your permission, except for the following purposes and to the extent necessary in Tie Aprons’s good-faith discretion. In certain limited circumstances we may share your Personal Data with third parties without further notice to you, unless required by the law, as set forth below:

  • To assist us in meeting business operations needs and to perform certain services and functions, we may share Personal Data with vendors and service providers, including providers of hosting services, cloud services and other information technology services providers, email communication software and email newsletter services, advertising and marketing services, payment processors, customer relationship management and customer support services, and web analytics services (for more details on the third parties that place cookies through the Site, please see the “Cookies” section below). Pursuant to our instructions, these parties will access, process or store Personal Data in the course of performing their duties to us. We take commercially reasonable steps to ensure our service providers adhere to the 'Security Standards' we apply to your Personal Data (as detailed below).
  • If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of all or a portion of our assets, or transition of service to another provider, your Personal Data and other information may be shared in the diligence process with counter-parties and others assisting with the transaction and transferred to a successor or affiliate as part of that transaction along with other assets.
  • If required to do so by law or in the good faith belief that such action is necessary to a) comply with a legal obligation, including to meet national security or law enforcement requirements, b) protect and defend our rights or property, c) prevent fraud, d) act in urgent circumstances to protect the personal safety of users of the Services, or the public, or e) protect against legal liability.If Tie Aprons reasonably believes that you have breached the Terms of Use or is investigating potential breach of the Terms of Use, or believes that you abused your rights to use the Services, or performed any act or omission that Tie Aprons reasonably believes to be violating any applicable law, rules, or regulations. Tie Aprons may share your information in these cases, with law enforcement agencies and other competent authorities and with any third party as may be required to handle any result of your wrongdoing;
  • If Tie Aprons is required, or reasonably believes that it is required by law to share or disclose your information; In any case of dispute, or legal proceeding of any kind between you and Tie Aprons, or between you and other users with respect to, or in relation with the Services; In any case where Tie Aprons reasonably believes that sharing information is necessary to protect against harm to the rights, property or safety of Tie Aprons, our users, or the public as required or permitted by law;
  • We may share Personal Data with our affiliates, meaning an entity that controls, is controlled by, or is under common control with Tie Aprons. Our affiliates may use the Personal Data we share in a manner consistent with this Privacy Policy.
  • We may share Personal Data with our partners who help us by running background checks on the personal chefs using the Service.

DATA RETENTION

We keep Personal Data for as long as reasonably necessary for the purposes described in this Privacy Policy, while we have a business need to do so, or as required by law (e.g. for tax, legal, accounting or other purposes), whichever is the longer.

We will delete personal data once the relevant retention period expires. After such date, you will not be able to exercise some of your rights over your personal data. In general, we keep the length of time that we hold your personal data for under review. These reviews take place annually.


ACCESSING, CHANGING AND MANAGING YOUR INFORMATION.

If you are a registered member of the Service, you may make changes to the information you have provided in connection with your account by logging in to your account and changing the applicable information through the “Edit Account” option. If you are a registered member of the Service and you want to terminate your member account, you can log in to your account, select the “Settings” option and then select the “Delete Account” option. You may also request to have your information deleted by contacting us at support@tieaprons.com. Following a receipt of a request from you, we will take steps to delete your information as requested


NEW YORK PRIVACY RIGHTS DISCLOSURES

Third Party Marketing: [If you are a New York resident and wish to opt out of sharing your Personal Data with third parties for their direct marketing purposes, please email Tie Aprons at Tieaprons@gmail.com and clearly state your request, including your name, mailing address, email address and phone number. Please see the “Your Choices” section of this Privacy Policy for additional information.


CHILDREN

Our Service is not directed to children who are under the age of 16. Tie Aprons does not knowingly collect Personal Data from children under the age of 16. If you have reason to believe that a child under the age of 16 has provided Personal Data to Tie Aprons through the Service please contact us at Tieaprons@gmail.com and we will endeavor to delete that information from our databases.


LINKS TO OTHER WEBSITES

The Service may contain links to other websites not operated or controlled by Tie Aprons, including social media services (“Third Party Sites”). The information that you share with Third Party Sites will be governed by the specific privacy policies and terms of service of the Third Party Sites and not by this Privacy Policy. By providing these links we do not imply that we endorse or have reviewed these sites. Please contact the Third Party Sites directly for information on their privacy practices and policies.


SECURITY

Tie Aprons considers information security to be a top priority. You use the Service at your own risk. We implement commercially reasonable technical, administrative, and organizational measures to protect Personal Data both online and offline from loss, misuse, and unauthorized access, disclosure, alteration or destruction. However, these measures are unable to provide absolute assurance. Therefore, although Tie Aprons takes great efforts to protect your personal information, Tie Aprons cannot guarantee and you cannot reasonably expect that Tie Aprons’s databases will be immune from any wrongdoings, malfunctions, unlawful interceptions or access, or other kinds of abuse and misuse. No Internet or e-mail transmission is ever fully secure or error free. In particular, e-mail sent to or from us may not be secure. Therefore, you should take special care in deciding what information you send to us via the Service or e-mail. Please keep this in mind when disclosing any Personal Data to Tie Aprons via the Internet. In addition, we are not responsible for circumvention of any privacy settings or security measures contained on the Service, or third party websites. We, at Tie Aprons take great measures to provide you with the best experience you can have while using the Services. However, Tie Aprons has no control over the conduct of any user and disclaims all liability in this regard. Users are advised to carefully and thoroughly consider whether or not to make public or available any information and carefully examine all necessary details related to any communication with other users prior to any engagement or communication being made.

Participating in any user’s activities as a result, directly or indirectly, from using Tie Aprons, is entirely at your own risk. Tie Aprons is not a party to any agreement entered into between the users in any circumstances. The user has the sole and ultimate responsibility regarding compliance with all laws, regulations or any other duty. We do not accept any liability for any loss, damage, cost or expense that you may suffer or incur as a result of or in connection with your participation in any activity or event initiated, held or conducted by a user or a third party nor in connection to any agreement between the users or third parties, including any activity or event related in any way, directly or indirectly, the Services or the use thereof.


YOUR CHOICES

In certain circumstances providing Personal Data is optional. However, if you choose not to provide Personal Data that is needed to use some features of our Services, you may be unable to use those features. You can also contact us at support@tieaprons.com to ask us to update or correct your Personal Data.


CHANGES TO THE PRIVACY POLICY

The Service, and our business may change from time to time. We regularly review this Privacy Policy and make sure that we process your information in ways that comply with it.

As a result we may change this Privacy Policy at any time. When we do we will post an updated version on this page, unless another type of notice is required by the applicable law. By continuing to use our Service or providing us with Personal Data after we have posted an updated Privacy Policy, or notified you by other means if applicable, you consent to the revised Privacy Policy and practices described in it. We store data on servers located around the world and your information may be processed on servers located outside of the country where you live. Data protection laws vary among countries, with some providing more protection than others. Regardless of where your information is processed, we apply the same protections described in this policy.

When we receive formal written complaints, we respond by contacting the person who made the complaint. We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of your data that we cannot resolve with you directly. Tie Aprons may from time to time change the terms of this Privacy Policy. Substantial changes will take effect 30 days after Tie Aprons has posted a:

  • System message to users notifying them of changes to the Privacy Policy; and
  • Notification on the Website’s homepage or any other relevant web pages, explaining the changes to the Privacy Policy alongside a comparison of the “old” and “new” versions of the Privacy Policy. Other changes will take effect 7 days after their initial posting on the Website. However, if Tie Aprons amends this Privacy Policy to comply with legal requirements, the amendments will become effective immediately upon their initial posting, or as required.

You agree to be bound by any of the changes made in the terms of this Privacy Policy. Continuing to use the Services will indicate your acceptance of the amended terms. If you do not agree with any of the amended terms, you must avoid any further use of the Services.


CONTACT US

If you have any questions about our Privacy Policy or information practices, please feel free to contact us at
Tieaprons@gmail.com
Updated on November 1, 2020